Love Poki

Edwin Vega 3 weeks ago

3 stars since they’re the healthier option from the surrounding restaurants but customer service lacks, they went stingy in the salmon and tuna. Their mixed greens is mixed w carrots, I don’t do carrots, they were limited in comparison to other Pokes I’ve had, I’d didn’t taste bad, but still can improve. I felt they expected a tip when they’re already pricey.

Anna Luiza Oliveira 7 months ago

I’m honestly very frustrated with my last order. First, I want to be clear: I actually LOVE their poke. That’s why I order from them. I really appreciate that they offer vegetarian options and allow you to customize bowls without meat, because many poke places don’t even allow that. We only ordered two bowls, one for me and one for my mom, and the order was paid by my sister. She even paid an extra fee for faster delivery, which makes the situation even more frustrating considering the order still arrived about 40–50 minutes late. Mine, honestly, I’m not even sure if it was 100% correct, but it had no meat like I wanted, so I just ate it. Fine. The real problem was my mom’s bowl. It was completely wrong. She ordered teriyaki octopus (as shown on the receipt), and instead we received squid, and it was VERY spicy and bright red, which we absolutely did not ask for. On top of that, about three ingredients we paid extra for were missing from her bowl. So we paid for add-ons that were simply not included at all. We have the receipt, so it is very clear what was ordered versus what was actually delivered. The order was also delayed and the delivery time kept getting pushed back, wh

Gil Harati 7 months ago

One of the worst food experiences I’ve had. I ordered poke and the fish was clearly spoiled — strong smell, bad taste, and absolutely not fresh. This is not something you can “misunderstand” when it comes to raw fish. It was obvious. When I brought it to their attention, instead of taking responsibility or showing any concern for food safety, they refused to refund me and acted like it wasn’t a big deal. Serving questionable raw fish and then dismissing the customer’s concern is extremely irresponsible. Between the poor quality food and the refusal to stand behind what they sell, this place shows a complete lack of professionalism and care for customers. I threw the food away and was left with no refund and zero trust. I strongly recommend avoiding this place, especially if you care about freshness, hygiene, or basic customer service.

Hope-T St 9 months ago

First time trying this establishment and I wasn’t disappointed. The food was delicious and the drink was too. The place was clean and the service was good, Great job!

Carolina Hinojosa 10 months ago

I order a booba a brown sugar. The booba was too sweet impossible to drink. Ask to change the lady say the manager is not here. Literally 11 dollars to the garbage as it was impossible to drink it .i can on Friday at 5 pm